Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Sim Tasarım! The terms “we”, “us” and “our” refer to Sim Tasarım. Sim Tasarım operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a carefully selected shopping experience (the “Services”). Sim Tasarım is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (view policy) . If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you consent to allowing your minor dependants to use the Services on devices that you own, purchase or manage.

To use the Services, access or browse our online stores, or purchase any products or services we offer, you may be asked to provide certain information, including your email address and billing, payment and shipping details. You represent and warrant that all information you provide in our stores is accurate, current and complete and that you have all the rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to represent our products and services accurately in our online stores. However, please note that colours and product appearance may vary on your screen depending on the type of device you use and its settings and configuration.

We do not guarantee that the appearance or quality of the products or services displayed or offered in our online stores will meet your expectations or exactly match their presentation.

All product descriptions may be changed at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to particular individuals, geographical regions or jurisdictions on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Sim Tasarım reserves the right to accept or reject your order for any reason, at its sole discretion. Your order is not considered accepted until Sim Tasarım confirms its acceptance. We must receive and process your payment before your order can be accepted.

Please review your order carefully before submitting it, as Sim Tasarım may be unable to accommodate cancellation requests once an order has been accepted. If an order is rejected, changed or cancelled, we will attempt to contact you using the email address, billing address and/or telephone number provided when you placed the order.

Your purchases are eligible for return or exchange only in accordance with our Refund Policy (view policy) .

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions may change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs or import charges.

Prices published in our online stores may differ from those offered in physical stores or other online or third-party-operated stores. From time to time, we may offer promotions that affect pricing and are governed by terms and conditions separate from these Terms. If a promotion’s terms conflict with these Terms, the promotion’s terms will prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

(i) the credit card information you provide is accurate and complete;
(ii) you are authorised to use the credit card for the purchase;
(iii) charges incurred by you will be honoured by your credit card company; and
(iv) you will pay all charges at the published prices, including shipping and handling fees and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures or events beyond our control.

Once we hand the products over to the shipping carrier, ownership and the risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, images, pictures, graphics, product reviews, video and audio content, and their design, selection and arrangement, are owned by Sim Tasarım, its affiliates or licensors and are protected by US and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services only for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any materials from the Services without our prior written consent.

Unless expressly stated herein, nothing in these Terms grants you a licence or any other right under any patent, trademark, copyright or other intellectual property right belonging to Sim Tasarım, Shopify or any third party. Unauthorised use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Sim Tasarım.

The names, logos, product and service names, designs and slogans of Sim Tasarım are trademarks of Sim Tasarım, its affiliates or licensors. You may not use these trademarks without Sim Tasarım’s prior written consent.

Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, you may have access to tools provided by third parties that we do not monitor, control or direct.

You acknowledge and agree that we provide access to these tools “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We will have no liability arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms under which the relevant third-party providers supply those tools.

We may also offer new features through the Services in the future, including new tools and resources. These new features will also form part of the Services and be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.

If you decide to leave our Services and access these materials or third-party websites, you do so at your own risk.

We are not responsible for any harm or loss arising from your access to third-party websites or your purchase or use of their products, services, resources or content.

Please review third-party policies and practices carefully and ensure that you understand them before engaging in any transaction. Complaints, claims, concerns or questions about third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Sim Tasarım is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our store are conducted directly with Sim Tasarım.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Sim Tasarım, including any injury, damage or loss arising from purchased products or services.

You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with Sim Tasarım.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here (view policy) . Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve them.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties for the purpose of providing services to you. These parties may be located in countries other than your country of residence.

Please review our Privacy Policy (view policy) for details about how we, Shopify and our business partners use your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium and for any purpose, including commercial purposes.

For example, we may exercise these rights to operate, provide, evaluate, develop, improve and promote the Services, fulfil our obligations under these Terms of Service and exercise our rights.

You also represent and warrant that:

(i) you own or have all necessary rights to all Feedback;
(ii) you have disclosed any compensation or incentives received in connection with submitting Feedback; and
(iii) your Feedback complies with these Terms.

We are under no obligation to keep your Feedback confidential, pay compensation for it or respond to it.

We may, but are not obliged to, monitor, edit or remove Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third party’s rights, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory, unlawful, abusive or obscene material, or any computer virus or other malicious software that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person or mislead us or third parties about the origin of any Feedback. You are solely responsible for your Feedback and its accuracy. We accept no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

If any information is inaccurate, we reserve the right to correct errors, inaccuracies or omissions and to change, update or withdraw information at any time without prior notice, including after you have submitted your order.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not directly or indirectly access or use the Services:

(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, state or local regulation, rule, law or ordinance;
(c) to infringe or violate our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage or intimidate our employees or any other person;
(e) to transmit false or misleading information;
(f) to send, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms;
(g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam or similar solicitations;
(h) to impersonate or attempt to impersonate another person or entity; or
(i) to engage in conduct that restricts or interferes with anyone’s use or enjoyment of the Services, or that we determine may harm Sim Tasarım, Shopify or users of the Services or expose them to liability.

You also agree not to:

(a) upload or transmit viruses or other malicious code that will or could affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services;
(c) collect or track other people’s personal information;
(d) use the Services for spam, phishing, spoofing or deception;
(e) use robots, spiders, scraping, data-gathering or extraction tools, automated devices or processes, artificial intelligence tools such as agentic AI, or automated or manual methods to access the Services; or
(f) interfere with, circumvent or disable security or authorisation features, robot exclusion headers or other measures we use to restrict access to the Services.

If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable or terminate your account at any time without prior notice.

SECTION 14 – AGENTS

14.1 This section (the “Agent Terms”) applies if you use, permit, enable or cause an Agent to be deployed to access, use or interact with any Services. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of a person or entity and can operate on a person’s device or on their behalf without direct supervision.

14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements of Section 14.4 below. No Agent may access, use or interact with the Services if we have requested that it refrain from doing so.

14.3 We may limit how and in what manner any Agent may access, use or interact with the Services, including through technical measures.

14.4 Agents must:

(i) identify all HTTP/HTTPS requests as originating from an Agent and clearly disclose the Agent’s name in the request’s user-agent string using “Agent/agent-name”;
(ii) not conceal or obscure that access, use or interaction originates from an Agent, including by mimicking human behaviour or interaction patterns, or by completing or bypassing CAPTCHAs or other measures intended to distinguish computer use from human use;
(iii) truthfully answer any question or request intended to determine whether an interaction originates from a human or a computer; and
(iv) not bypass or otherwise defeat measures intended to prevent, limit, modify or control Agents’ access to, use of or interaction with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services, or any part of them, at any time without notice, at our sole discretion. You remain responsible for all amounts owed up to the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

Information provided on or through the Services is for general informational purposes only. We do not warrant its accuracy, completeness or usefulness. Any action you take in reliance on this information is entirely at your own risk.

We disclaim all liability and responsibility arising from reliance on these materials by you, other visitors to our Services or anyone who becomes aware of their contents.

EXCEPT AS EXPRESSLY STATED BY SIM TASARIM, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THIS INCLUDES IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIM TASARIM, OUR BUSINESS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY, ITS AFFILIATES OR THEIR CORRESPONDING PERSONNEL AND PARTNERS, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE.

THIS LIMITATION APPLIES TO CLAIMS ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT. IT ALSO INCLUDES ERRORS OR OMISSIONS IN CONTENT AND ANY LOSS OR DAMAGE INCURRED AS A RESULT OF USING THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Sim Tasarım, Shopify and their affiliates, business partners, directors, officers, employees, agents, contractors, licensors and service providers against any losses, damages, liabilities or claims payable to third parties, including reasonable legal fees, arising from or relating to:

(1) your breach of these Terms of Service or the documents incorporated by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to and use of the Services.

We will notify you of any claim subject to indemnification. However, a delay in notification will not relieve you of your obligations unless you are materially prejudiced by it.

We may manage the defence and settlement of such claims, including the selection of legal counsel, at your expense. However, we will not agree to any settlement imposing a non-monetary obligation on you without your consent, which must not be unreasonably withheld.

You agree to cooperate in defending claims subject to indemnification, including by providing relevant documents.

SECTION 19 – SEVERABILITY

If a competent court determines that any provision of these Terms of Service is unlawful, invalid or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service.

This will not affect the validity or enforceability of the remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules published by us on the website or in relation to the Services, constitute the entire agreement and understanding between you and us regarding your use of the Services.

They supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, including previous versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party that drafted them.

SECTION 21 – ASSIGNMENT

You may not assign, transfer or convey this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so will be void.

We may assign, transfer or convey these Terms and our rights and obligations without notifying you or obtaining your consent.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide the Services to you shall be governed by and construed in accordance with the law applied by the federal and state or regional courts in the jurisdiction where Sim Tasarım is headquartered.

You and Sim Tasarım consent to the jurisdiction and venue of those courts.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO THE TERMS OF SERVICE

You may review the latest version of the Terms of Service on this page at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by publishing updates and changes on our website. You are responsible for checking our website regularly for changes.

We will notify you of material changes to these Terms in accordance with applicable law. Such changes will take effect on the date specified in the notice.

Your continued use of or access to the Services after changes to these Terms of Service have been published constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to info@simtasarim.com.

Our contact information is provided below:

Trading name: Sim Tasarım
Email: info@simtasarim.com
Business address: Sim Tasarım , Site mh Atay cd. no 29 Ümraniye - İSTANBUL / TÜRKİYE
Phone: +90 532 393 48 00
Business registration number: 4965722939600001
VAT number: 6610203359

Contact

Address: Sim Tasarım , Site mh Atay cd. no 29 Ümraniye - İSTANBUL / TÜRKİYE

WhatsApp: +90 532 393 48 00

Email: info@simtasarim.com