Shipping policy

Shipping Policy

Orders are prepared after payment confirmation. Production usually takes 1 day; workload and personalisation may affect this estimate.

International Shipping

Shipping is not included in product prices. It is calculated separately at checkout based on your delivery address and the products’ shipping profiles. Standard international shipping in the general profile is TRY 1,103.36; shipping to Australia is TRY 1,354.13. Products in other shipping profiles use those profiles’ rates.

International shipping arrangements and carrier collection may take about 1 additional day. After handover, estimated transit is 1–8 days depending on destination and service: some routes take 1–3 days, others 7–8 days. These are estimates, not guaranteed delivery dates. Holidays, carrier demand and customs may cause delays.

Shipping within Türkiye

Domestic shipping charges and free-shipping conditions appear at checkout.

Tracking

Tracking information is available under My Account → Orders.

Delivery Check

Check the packaging upon delivery. For damage, ask the carrier to record the damage and do not accept the damaged package. Contact us with your order number and photos for damaged, incorrect or missing items.

Address and Undeliverable Orders

Customers must provide a complete, correct address. Reshipping charges may apply when an order is returned because of an incorrect address, absence or failure to collect.

Contact

Sim Tasarım , Site mh Atay cd. no 29 Ümraniye - İSTANBUL / TÜRKİYE

WhatsApp: +90 532 393 48 00
Email: info@simtasarim.com